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Mission: STS is the leading North American Distributor of technology that leverages 3D data throughout the product manufacturing lifecycle.
Started in 2004, as a wholly owned subsidiary of CATI, the company works with emerging technology development companies from throughout the world to bring their tools to the USA/CANADA client base. These offerings must meet a stringent requirement of innovation and exclusivity in the market place.
STS offers the traditional VAR channel a new avenue to offering software and services which can differentiate their core-technology solution, like SolidWorks, amongst their competitors. At the same time, the VAR does not have to invest in the technical sales, support, and training personnel to fulfill the process of implementation. STS assists the VAR with Marketing, Sales, and Technical Services pro-actively with a unique revenue sharing model. There are three levels of VAR per product, Gold, Silver, and Referral.
STS offers unique proactive marketing support with the MA-Squad and the MD-Squad. The MA squad is hunting for new suspects to join a specific STS/VAR activity via the phone. The most common activity that is independent of any VAR, is a called a Webinar. The Webinar is a Live product presentation, usually 60-minutes that will give a suspect a good overview of the product.
Once a suspect attends the webinar, the MD-Squad takes over these suspects and develops them into Prospects (Farming). The account can now be delivered to a Local VAR as a sales lead. The MD and local VAR jointly work this lead into the sales funnel for a sale.
Internet technology (WEBEX) is the primary mechanism to address all pre- and post- sales and support issues, including training. However, our technical and sales team will travel on-site for qualified opportunities and VAR supported marketing activities.
After the sale, the VAR will deliver the solution but STS is a key part of the support team taking all technical support calls and training requests for STS specific products for Silver and Referral Vars. Gold VARs do all services themselves since the margins are full traditional percentages.
STS is led by Robert A. Konczal, a co-founder of Computer Aided Technolgy, Inc. Bob K. or BK has been in the industry since 1987 and has pioneered several 3D products to market such as SolidWorks in early '95. Bob is a certified SolidWorks professional, technician, trainer and demonstrator. Once a customer himself to other similar type VARs, the expectations where high from the support teams he utilized as a power-user. The "Treat the customer as you want to be treated" mentality that Bob has held onto during his success has kept his passion for extremely high-level customer service even before technology benefits.
Robert Konczal, Chief Technical Officer, STS
Since co-founding CATI in 1992, Robert has held many roles. During the early years, Robert helped forge CATI's philosophy of excellence with a high energy and hard driving attitude for exceeding customer expectations. Robert moved to Milwaukee,WI to established the first expansion office for CATI and since established Appleton, WI and Madison, WI facilities. As the Chief Technical Officer he focuses on customer service, emerging technology trends and distribution methods. He also is the President of Strategic Technology Solutions, LLC, an wholly owned subsidiary of CATI focusing on North American distribution and support of specialized technology partners. Prior to CATI, he worked for CADKEY Chicago. Before that he worked at Design Facets where he was mentored by premier designer and entrepreneur Dave Plahm. Robert is a certified SolidWorks Support Technician, Trainer and CSWP. Robert has an A.S. in Engineering and Design from Triton College,1987.
Ron Flaugh, Tooling Applications, STS
Ron brings 28 years of experience in the tool & die industry to Strategic Technology Solutions. His background is in designing deep draw, progressive, transfer, and line dies and in automated secondary machines.
He has worked with ferrous and non-ferrous metals for companies like Allison, Chrysler, Ford, GM Motors, Cummins Diesel, Harley-Davidson, Whirlpool, Maytag, MacDonald-Douglas, and Boeing. Ron has designed projects for the GT40, Plymouth Prowler, Allison transmission pans, Cummins Oil pans, parts for automotive latch assemblies, passenger foot peg assemblies for the Buell motorcycle, appliance products, and aircraft intake cowls.
Ron’s CAD experience includes Cadkey, FastSURF, CadMax, SolidWorks, and 3DQuickTools products.
Ron will be providing full technical support to current customers, demonstrating products, and assisting new prospects with his technical experience and knowledge.
C.H. Lai, Director, R&D, 3DQuickTools
C.H. Lai is the founder and technical director of 3D QuickTools Ltd. He started his CAD/CAM career in Computervision as Application Engineer in 1992. C.H. Lai has extensive experience in setup and implementation of CAD/CAM systems. His expertise includes surface modeling, parametric solid modeling, CAD application in progressive die design and NC.
Daniel Lai, Sales & Marketing Director, 3DQuickTools
Daniel Lai brings 19 years of experience in sales and marketing of CAD/CAM/CAE to 3D QuickTools Ltd. and is the Director of Sales and Marketing in the company. Before joining 3D QuickTools Ltd., he was the Sales & Marketing Director of Intelligent CAD/CAM Technology Ltd. Prior to that, he worked in Matra Datavision Asia Pacific as the Marketing Manager and Sales Manager for Asean Operation for 3 years. Significant contribution was to assist Matra Datavision to penetrate in the auto manufacturing market in Malaysia . Prior to that, Daniel was the Sales Manager in Computervison Asia Pacific for 2 years, where he helped Computervison to control the high-end mold and die market in Hong Kong and Guangdong region. In the years from 1987-1990, he was the Marketing & Sales Manager for Camco Technology Ltd., where he introduced Mastercam, Anvil and Euclid to the Hong Kong and China market. Daniel earned a bachelor degree in Industrial Engineering from The University of Hong Kong in 1985.
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